Welcome to Saddler House. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service and our applicable store policies.

1. About Saddler House

Saddler House is an online retailer offering leather goods, jackets, outerwear, footwear, accessories, and related fashion products.

Business Name: Saddler House
Address: 226 Smith and Wesson Road, Jefferson, CO 80456, United States
Email: support@saddlerhouse.com
Phone: +1 (929) 563-4159

2. Website Use

You agree to use our website only for lawful purposes.

You may not:

• Use the website for fraudulent or unlawful activities.

• Attempt to interfere with the operation or security of the website.

• Access areas or systems that you are not authorized to access.

• Introduce malicious software, code, or harmful material.

• Copy, reproduce, or exploit website content without authorization.

• Use the website in a way that could damage, disable, overburden, or impair our services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, sizing information, materials, availability, and other product information are accurate.

However, product colors may appear differently depending on your device or screen settings.

Minor differences in appearance, texture, measurements, or packaging may occur where reasonably expected for the product.

Where material information is provided by a manufacturer or supplier, Saddler House will present such information based on the information reasonably available to us.

4. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to limit quantities, discontinue products, or change product availability at any time.

If an ordered product becomes unavailable before fulfillment, we will contact you and provide an appropriate resolution, which may include a refund of the unavailable item.

5. Pricing

Prices are displayed on the product or checkout page at the time of purchase.

Prices may change without notice.

We reserve the right to correct pricing, product, or promotional errors. If an obvious pricing error affects an order, we may contact you before fulfillment to confirm whether you wish to proceed at the corrected price or receive a cancellation and refund where applicable.

6. Orders

Placing an order constitutes an offer to purchase the selected products.

An order confirmation email confirms that we have received your order request. It does not necessarily mean that the order has been accepted or shipped.

We reserve the right to decline or cancel an order where reasonably necessary, including in circumstances involving suspected fraud, payment issues, product availability, pricing errors, or other legitimate business or legal reasons.

If we cancel an order after payment has been received, we will issue an appropriate refund.

7. Payment

Payments are processed through the payment methods made available during checkout.

You agree to provide accurate billing and payment information.

We may use third-party payment processors to securely process transactions.

8. Shipping

Shipping availability, costs, handling times, and estimated delivery times are described in our Shipping Policy and, where applicable, during checkout.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Customers are responsible for providing accurate shipping information.

Saddler House is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, weather events, natural disasters, strikes, governmental restrictions, or other unforeseen events.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

Our Return & Refund Policy explains eligibility requirements, return timeframes, return shipping responsibilities, refunds, exchanges, and other applicable conditions.

10. International Orders

Customers purchasing from outside the United States are responsible for providing accurate delivery information and, where applicable, complying with local import requirements.

International orders may be subject to customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges may be the responsibility of the customer.

11. Intellectual Property

All content appearing on the Saddler House website, including text, graphics, logos, photographs, product descriptions, designs, layouts, trademarks, and other materials, is owned by or licensed to Saddler House unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

12. User-Submitted Content

If you voluntarily submit reviews, photographs, comments, testimonials, or other content to Saddler House, you represent that you have the right to submit that content.

By submitting content, you grant Saddler House a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish the content for legitimate business, marketing, or website purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.

13. Third-Party Services

Our website may use third-party services and integrations, including payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

14. Disclaimer

To the fullest extent permitted by applicable law, the Saddler House website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Saddler House will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability where applicable law prohibits such limitation.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

18. Governing Law

These Terms are governed by applicable laws of the United States and the State of Colorado, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

19. Contact Us

For questions regarding these Terms of Service, contact:

Saddler House
226 Smith and Wesson Road
Jefferson, CO 80456
United States

Email: support@saddlerhouse.com
Phone: +1 (929) 563-4159